8:00 a.m.   

10:00 a.m.   

• Iain Blackhall, Managing Director Civil Aviation, Aviation Week
• Ed Hazelwood, Editor-in-Chief Conferences, Aviation Week

10:15 a.m.   

MRO Europe 10-Year Market Forecast and Key Trends

We bring together our leading aviation experts to forecast and analyze the status and trends of the MRO market, with a particular focus on Europe. They will examine the current and emerging industry challenges and explore future opportunities for growth.

• MODERATOR: Ed Hazelwood, Editor-in-Chief Conferences, Aviation Week
• Chris Doan, Chairman & CEO, TeamSAI
• David Stewart, VP, ICF SH&E

11:45 a.m.

• Daniel Moylan, Mayor of London’s Aviation Adviser

12:15 p.m.   

1:30 p.m.   

COMPOSITES & ADVANCED MATERIALS

Examining MRO Trends in Advanced Material Repair

As fleets develop and more advanced material intensive aircraft come into service, what will be the impact on MRO demand and practices? What future maintenance strategies should be employed and will there be a difference in the division of maintenance tasks? Here we examine the impact of these new aircraft programs on the MRO industry and analyze the key changes and emerging trends. What will be the size, quantity and volume of advanced material repairs and how can MROs ensure they have the correct infrastructure in place to perform these repairs? How will new repair capabilities coexist with traditional methods? Will the OEMs provide sufficient data to allow proper management of new material repairs?

• MODERATOR: Jeff Tomei, Director, Business Development, Sales, & Marketing, Spirit AeroSystems

ENGINEERING & MAINTENANCE

New Aircraft Programs – Challenging the Duopoly

There are a number of new entrants into the aircraft manufacturing marketplace who are all eyeing the lucrative single-aisle market. What is the status of these programs and when can entry into service be expected? What are the different characteristics of these aircraft and how does this impact maintenance processes? How will the aircraft perform in terms of dispatch reliability and operational maintenance? In this session, we will scrutinize these new aircraft programs and assess what impact they will have on the marketplace over the next decade.

• MODERATOR: Mário Araújo, VP Engineering, TAP Maintenance & Engineering
• Andrea Di Fede, VP Commercial Services - Customer Services, SuperJet International
• Guillaume Limouzy, Aircraft Sales Support, Services Sales & Authorized Aircraft Service Centers Network Manager, Embraer
• Dr. He Ren, Deputy Chief Engineer, Commercial Aircraft Corporation of China Co. Ltd. (COMAC), Shanghai Aircraft Customer Service Co. Ltd.

PROPULSION

Engine MRO Market Dynamics

While engine maintenance is predicted to remain the largest and fastest growing sector of the MRO business over the next decade, the market is growing increasingly competitive and more complex. Overcapacity has resulted in a wave of shop closures and may lead to a future mergers and consolidations. In addition, OEMs are taking a greater share of the engine maintenance business. What is the current state of the engine maintenance market and what is the near and long term forecast? What impact have recent trends had on the business strategies of engine MRO providers? Why are facilities still opening despite overcapacity in the marketplace? What is the impact of OEM penetration on insourcing and outsourcing practices by airlines? A look at industry trends and dynamics in the engine MRO world.

• MODERATOR: Leo Koppers, SVP Marketing & Sales, MTU Maintenance
• David Hygate, Director, Europe, TeamSAI
• José-Marie Louis, VP Engine Services, Air France Industries

TECHNOLOGY

Airplane Health Systems and E-Enabled Aircraft

The modern technologically advanced, data‐enabled aircraft generates enormous volumes of aircraft data to accurately track reliability and performance. What do these new aircraft capabilities mean for airlines and MROs? To maximize the value of these benefits, the vast volumes of new aircraft data must be incorporated into present aircraft health monitoring systems for comprehensive, real-time diagnoses and prognoses. Discover the latest in health monitoring systems and predictive measures ensure maximum time “in the sky”.

2:30 p.m.   

2:45 p.m.  

COMPOSITES & ADVANCED MATERIALS

Advanced Material Repair Technologies

Repair technology for advanced materials is a constantly developing field of knowledge and the industry is continually striving to improve process control and the speed of repair. What new technologies are in development or emerging in the marketplace to improve advanced material repair capabilities? What needs to be taken into consideration when deciding on a repair method and what are the pros and cons of each technique? Should the industry be working towards a consensus on an optimum repair method and material? Exploring the types of specialist repairs available and what can be learnt from the performance of repairs currently in operation.

• Kamer Tuncbilek, Senior Project Leader, TWI & Project Coordinator of AeroPlan

ENGINEERING & MAINTENANCE

Strategic Approaches to Maintenance Forecasting and Planning

Strategic, targeted maintenance planning is essential for operators and MROs in ensuring they remain competitive and keep their businesses profitable. As more data pours in from various systems, it is becoming even more critical to know how to use business intelligence effectively. This session will focus on best practices for accurate and efficient forecasting and benchmarking approaches for data analytics, mining and processing.

• MODERATOR: Richard Brown, Principal, ICF SH&E
• Phillip Grant, Engineering Sales Manager, TES Aviation Group
• Gary Smith, Head of Powerplant & Fleet Transition, easyJet
• Chris Spafford, Partner, Oliver Wyman

PROPULSION

What’s New in the Engine Aftermarket? Latest Technologies and Programs

The engine MRO sector is constantly evolving with new repair technologies and engine architecture designed to assist operators streamline budgets and improve fuel efficiency. What are the most recent developments in the industry and how will they influence maintenance trends and the OEM/MRO balance? With engine maintenance the largest segment of total MRO spend, can these new engine programs and repair techniques deliver real cost savings for airlines? An update on the most recent developments and advances in engine maintenance technology and design and assessing their impact on the airline and services community.

• MODERATOR: Patrick Markham, VP Technical Services, HEICO Aerospace
• Erik Goedhart, SVP Aerospace, Kuehne+Nagel
• François-Xavier Hussenet, GM Product Marketing Commercial Engines & Services, Snecma
• A speaker from Pratt & Whitney

TECHNOLOGY

Synergizing the Old with the New

With information systems and technologies constantly evolving, upgrading, and developing, today’s MRO is a complex “melting pot” of legacy, proprietary and modern systems. While system integration may be driven by IT, operations must approve and clearly understand the impacts on business processes and technologies. Competitive demands and customer expectations require seamless technology integration without disrupting operations. This session will share strategies and best practices on harmonizing systems between multiple platforms and/or business functions, overcoming challenges and finding opportunity in technology integration, ultimately creating synergies among disparate systems, processes, and cultures.

• Moderator: Michael Wm. Denis, VP Customer Engagement, InfoTrust Group

3:45 p.m.    

4:00 p.m.   

COMPOSITES & ADVANCED MATERIALS

Detection and Inspection in Composite Materials

One of the major challenges of composite materials is the ability to detect and inspect damage. Some of the recent incidents of damage to composite heavy aircraft raise questions over how repair schemes are going to be developed for these fleets and the impact this will have on the hangar and its workforce. In this session, we look at how the industry can address this challenge and enable their workforce to obtain the required expertise to perform these tasks. We also examine the potential of NDT technologies to assist in the inspection process and how these systems can be used effectively to provide reliable information for these advanced aircraft structures.

• Ignas Avizonis, Head of NDT Laboratory, FL Technics Training
• Eskil Skoglund, Head of Development, DolphiTech
• Dr. Dietmar Strohmeyer, Manager Product Engineering & Airworthiness Management, Aircraft Base Maintenance, Lufthansa Technik

ENGINEERING & MAINTENANCE

Best Practices in Heavy Maintenance

With over two thirds of the cost of heavy maintenance dedicated to labor, it has been attractive to set up low cost locations around the world where the work can be performed and consequently a broad and deep global marketplace established for heavy maintenance activities. In this session we will look at best practices for aircraft heavy maintenance across all commercial platforms. When is the best time and where are the best places to ferry aircraft for heavy maintenance? How do you balance the need for productivity and efficiency against keeping costs down? What are the cost benefits and potential drawbacks? What challenges is the industry facing relating to heavy maintenance and what issues are the regulators bringing to the table?

• Jonathan Berger, VP, ICF SH&E
• Sascha Leitner, Head of Network Sales, Aircraft Base Maintenance, Lufthansa Technik

PROPULSION

Maximizing Asset Return throughout the Engine MRO Lifecycle

An aircraft engine is a significant capital asset and therefore an effective engine management and maintenance planning is key to maximizing its marketability and protecting its value. How do you manage your engine MRO strategy and evaluate costs over its life cycle to ensure the best return on your asset? What are the best practices when making decisions on upgrades, modifications, repair development and repair materials and what impact can these factors have on an asset’s value? How does the position of the engine in its lifecycle affect the decisions made? A look at what solutions can assist in maximizing engine MRO planning and making the most of the asset’s value.

• Jack Lane, Vice President Sales and Customer Service, Components Sector, StandardAero
• Kathy MacKenzie, GM Mature Fleet Strategy, GE Aviation
• Steve Williams, Director of Aircraft Engine Services, AJ Walter Aviation

TECHNOLOGY

Taking RFID to the Next Level

RFID is an established enabler in tracing parts, transferring information and tracking records. It has now become a business necessity rather than just an enabler. What are some new, inventive RFID applications in MRO operations today? This discussion will explore innovative ways to maximize RFID for improved productivity and accuracy, as well as possible future applications to streamline and optimize processes.

• Peter Fuchs, Sr. Manager, Product Development, Sikorsky Aircraft Corporation
• Carlo Nizam, Head of Value Chain Visibility & Auto-ID Programme Information, Communication & Technology, Airbus

4:00 p.m.      

5:00 p.m.      

7:30 a.m.     

9:00 a.m.  

• Ed Hazelwood, Editor-in-Chief Conferences, Aviation Week

9:15 a.m.  

Back by popular demand, we bring together a panel of key airline experts to frankly discuss what they want from their service providers and equipment manufacturers. Discover what the real expectations of operators are in the procurement process and what really matters to them when making that final purchasing decision. Find out which relationships, products and services are essential and which are less important, and why.

• Moderator: Lee Ann Tegtmeier, Chief Editor, MRO, Aviation Week
• Jon Artucha, Technical Director, Pullmantur Air
• Andy Johnson, Director of Engineering, Flybe Europe
• Ralf Nöther, Technical Director, European Air Transport Leipzig

10:30 a.m.  

10:30 a.m.  

10:45 a.m.  

COMPOSITES & ADVANCED MATERIALS

Training and Certification – Searching for Standardization

With use of advanced materials in critical primary structures now on in-service aircraft, there is concern about damage to these aircraft, and the subsequent repairs. Repair technicians need specific training to handle these repairs as the techniques are fundamentally different to metallic structural repair methods. At present there is a wide variety of composite repair training and a lack of regulatory standards or certification for this type of training. What is the current situation with developing formal certification standards? What impact is the lack of standards having on quality and airworthiness? What are the thoughts of the various approval authorities on how the industry is developing and what is their role in setting benchmarks and certification requirements?

• Bert Groenewoud, Composite Technical Training Instructor & European Representative, Abaris Training Resources
• Neil Williams, Training Manager, LRTT

PROPULSION

Impact of the Surplus Market on Engine MRO

The early retirement and phasing out of entire engine fleets is leading to an increased supply and availability of surplus parts and engines. What impact is this having on the engine MRO market and what new business opportunities is this trend creating? What is the effect on the OEMs and their business model? What potential benefits are there for operators in terms of cost and maintenance planning? We look at the impact of the fast growing surplus parts sector on the content and price of materials in the marketplace and how it may shape the MRO environment going forward.

• MODERATOR: Pascal Parant, VP Corporate Marketing, AAR
• Bill Correll, CEO, CFM Materials
• Andreas Kalina, VP Marketing & Sales Europe, Middle East, Africa, MTU Maintenance
• Enrique Robledo, Engine Shop & Powerplant Director, Iberia Maintenance

SUPPLY CHAIN & LOGISTICS

Component Management and Maintenance

Having a successful component MRO strategy is essential in reducing overall maintenance costs. How are component MRO capabilities developing in the European region? How will component maintenance change with new generation aircraft? In this discussion, we will explore the challenges that operators face in relation to components in terms of stock, financing, insurance and configuration, and explore possible solutions to address these issues.

• Moderator: Brad Sandford, Director, Sales & Support, EMEA, UTC Aerospace Systems
• Todd Lewis, President, Component Control
• Greg Martin, General Manager, AJW Technique

TECHNOLOGY

Meeting Customer Demands for the Latest IFE

To meet savvy customer expectations, airlines are equipping their fleet with the latest in-flight entertainment (IFE) systems and WiFi capabilities. Discover the main priorities, cost considerations, technology options and future developments to enhance not only today’s but also tomorrow’s in-flight experience.

• Dave Marcontell, President & COO, TeamSAI

11:45 a.m.  

12:00 p.m.  

ENGINEERING & MAINTENANCE

Regional Aircraft MRO

The European debt crisis, changing passenger demand and high fuel prices have had a big impact on Europe’s regional airlines over the past 12 months. Operational flexibility and an efficient fleet are now even more critical to their success in an increasingly volatile environment. What opportunities and challenges are there for regional airlines and MRO providers in the region? A look at what future plans there are for the regional airline market and how industry can prepare to respond to this. What are the operator experiences to date? We will explore what is important to airlines from a maintenance perspective and how suppliers can respond to this.

• MODERATOR: Gary Martin, Vice President, Sales, Marketing and Service Programs, Bombardier
• Michael Burns, Head of Aviation, PricewaterhouseCoopers
• Miguel Vaz Pinto, Director Maintenance & Engineering, PGA-Portugália Airlines
• Paul Vorstermans, VP Component & Aircraft MRO, Fokker Services

FINANCE & LEASING

Lease Return Documentation

Proper maintenance documentation for lease returns and transfers continues to be a daunting challenge and major concern in both cost and efficiency. Although paperless electronic records have been presented as a viable solution, why has the industry not fully accepted this solution?  What are the hindrances and challenges? What would be determining factors for cooperation among the stakeholders (lessee, lessor, suppliers and MROs)? This session will not only explore the role of e-records, but also collaborative strategies and ideas to ensure accurate and reliable documentation in lease returns.

• Moderator:  Gilles van Hovell tot Westervlier, Managing Partner, Aviation Independent Consulting
• Ran Ackerman, Head of Aircraft Acquisitions & Sales, Maintenance & Engineering, El Al Israel Airlines Ltd.
• Ken Jones, Director, Electronic Data Standards, ATA e-Business Program
• Eng. Hisham Nasser, Vice Chairman, Maintenance and Engineering, EgyptAir

SUPPLY CHAIN & LOGISTICS

Inventory Optimization

To what extent are airlines shifting inventory ownership to their suppliers? How much inventory should airlines own and manage internally, and how does that affect their financial bottom line? What are MRO inventory benchmarks for airlines, MROs, OEMs and distributors? Industry experts will also discuss various stocking principles and key inventory issues such as pooling, leasing, and other integrated solutions.

• MODERATOR: Chris Doan, Chairman & CEO, TeamSAI
• Erwin Bamert, EVP Component Services, SR Technics
• Carl Glover, VP Sales, AAR Aviation Supply Chain Group

TECHNOLOGY

Mobility Tools – What do you Need and Where?

Mobile and wireless technologies are moving into MRO in leaps and bounds. However before operations are overhauled to integrate the latest enablers, there must be a comprehensive assessment of realistic impacts, opportunities and challenges that come with these new tools. How will these devices change the existing business process and systems? What are strategies to minimize operational disruptions during implementation stages? What IT solutions and interfaces need to be considered to support these technologies, and what are the associating costs? How do you keep these devices secure? How do you keep up with the constant development and evolution of newer mobility tools?

• Session Leader: Paul Saunders, Operations Director, Conduce Group
• John Harris, GM Engineering, Panasonic UK
• David Hopkins, Managing Director - IT, American Airlines
• Fernando Matos, Head of Information Technologies, TAP Maintenance & Engineering

1:00 p.m.    

4:30 p.m.    

5:30 p.m.

7:30 a.m.    

9:00 a.m.  

AIRLINE OPERATIONS

SESAR Equipage Impact on Airlines and MROs

Equipping the existing fleet with the next generation of advanced avionics for airlines to be able to take full advantage of a modern Air Traffic Management System is both complex and expensive. We will take a look from both the funding perspective of what it means to the airlines and also how MROs are planning to gear up for the effort.

• Manfred Mohr, Head of project SESAR, Senior Advisor, Lufthansa

ENGINEERING & MAINTENANCE

Aircraft Afterlife

Global fleet renewals and economic circumstances have significantly reduced the retirement age of commercial aircraft, this in turn is resulting in teardowns of airframes at much younger ages and therefore a lot more activity in the parting out end of the business. Parting out allows aircraft owners to release valuable capital from their assets but what drives the decision to disassemble and recycle an airframe? What aircraft types and models make the most economic sense for parting out options? What impact is this activity having on the MRO supply chain?

• MODERATOR: Bradley Gregory, Commercial Director, Air Salvage International
• Andrius Norkevičius, Deputy Head of Engineering & Planning Department, FL Technics
• Derk-Jan van Heerden, General Manager, AELS
• Phil Seymour, President & COO, IBA Group

FINANCE & LEASING

The Shifting Economics of MRO Market Consolidation

With increasing MRO consolidations, the financial world, such as banks, venture capitalists and private equity firms, are becoming significant players in the aviation market. What impact will these changes have on fleet demand and MRO activity? How will the shifting European economy influence these mergers and partnerships?

• Ken Herbert, Aerospace Equity Analyst, Imperial Capital
• José Luis Quirós Cuevas, Commercial & Business SVP, Iberia Maintenance & Engineering

SUPPLY CHAIN & LOGISTICS

Supply Chain Partnerships

Communication between suppliers and operators is crucial to developing a mutually-beneficial and cost-effective MRO partnership. How are airlines, suppliers and MRO providers working together to minimize operating costs and downtime and enhance visibility? What kind of partnership is best suited for your company? What are the benefits and pitfalls of long term and short term partnerships? This session will examine challenges from all parties and proven collaborations in the MRO supply chain.

• Fernando Barragao, Material Support Director, Embraer
• Graham Smith, Head of Business Development, Regional Aircraft, BAE Systems
• Tamas Stefka, Director, Integrated Provisioning Services, Airbus

9:30 a.m.    

10:00 a.m.   

10:15 a.m.   

AIRLINE OPERATIONS

Enhancing Dispatch Reliability

Optimizing fleet operations to minimize turnaround times and ensure the timely dispatch of an aircraft is vital to operators so they can deliver a reliable service for their customers. The quality and timeliness of maintenance processes is key to expediting this process but what other factors are crucial to enhancing airplane availability? What sort of interaction is needed between line maintenance, the pilot and the Operations Control Center to keep delays as short as possible? How can problems and disruptions at the gate be dealt with quickly? This session will focus on how to improve these processes and accelerate turnaround times to prevent costly hold ups.

• MODERATOR: Bob Simmons, Technical Director, Baines Simmons
• Franck Brunel, Head of FHS (Flight Hour Services), Tailored Support Package, Sales Technical Support, Airbus
• Martin Harrison, Principal Consultant, ICF SH&E
• Swaran Sidhu, Head of Fleet Technical Management, easyJet

ENGINEERING & MAINTENANCE

A340 Market Analysis

• Yen-Pu Paul Chen, Director Forecasts & Analytics, Aviation Week
• Sylvain Nau, A330/A340 Programme Manager Customer Services, Airbus
• Altug Sokeli, Manager, Technical Marketing & Sales, Turkish Technic

FINANCE & LEASING

Role of Lessors in MRO

With significant investments and key stakes, aircraft and engine lessors have become the rising influence and a major player of in the aviation world. Leasing contracts are starting to drive maintenance plans on aircraft and engines. What are lessors’ expectations and stipulations from MROs? How should MROs deal with varying lessor rules? How are leasing companies impacting and changing the MRO lifecycle?

• Session Leader: Phil Seymour, President & COO, IBA Group
• Phil Carroll, Chief Commercial Officer, Sanad Aero Solutions
• Tadas Goberis, CEO, AviaAM Leasing

SUPPLY CHAIN & LOGISTICS

Materials Management

MROs and airlines are continuing to operate against the rising costs of materials and logistics in a cost-constrained environment. How are they keeping their expenses in check against the increased cost of materials? Where is the fine balance of spares vs. excess without hindering material flow? How do you gain material visibility in your repair and supply network inside/outside the four walls? This session will focus on the latest trends and tools in materials management and parts logistics.

• Tim Butzmann, Director Product Sales, Aircraft Component Services, Lufthansa Technik

11:15 a.m.   

11:30 a.m.   

In this session we delve a little deeper into the dynamics of the European MRO market and look at the future vision. What is the state of the market in this region and what specific issues and challenges face the major players? What business models are European MROs choosing to follow and what opportunities are the horizon for growth? What are the differing dynamics across the region and why are there contrasting situations in Western and Eastern Europe? We take a look at the competitive landscape and what factors will shape the market going forward.

• Moderator: Lee Ann Tegtmeier, Chief Editor, MRO, Aviation Week
• Martin Assmann, EVP Civil Sales, Sabena Technics
• Patrick Morcus, Managing Director, Nayak Aircraft Services
• Remzi Saltoglu, Director Commercial, myTECHNIC Aircraft MRO Services

12:30 p.m.   

The involvement of aircraft manufacturers in the MRO arena has grown in recent years with OEMs taking increasing interest in providing aftermarket services to operators. What impact has this encroachment by OEMs had on the MRO market and the players involved? What are the benefits and drawbacks of total support packages on offer? What issues surrounding intellectual property are influencing MRO decisions? What OEM and MRO joint programs are taking place and what partnerships are being formed to reflect the changing MRO landscape? A distinguished panel of leaders discuss where the market is now, what offerings are available for operators and what future developments are in store.

• MODERATOR: Tim Hoyland, Partner, Oliver Wyman
• Gerard Heimendinger, Head of Flight Hour Services Programs & Operations, Airbus
• Tom Levin, GM Materials Solutions, GE Aviation
• Gary Martin, Vice President, Sales, Marketing and Service Programs, Bombardier
• Jorge Sobral, Member of the Executive Board, TAP Portugal, Maintenance & Engineering
• James Stewart, Group CEO, Mubadala Aerospace MRO Network

1:20 p.m.  

1:30 p.m.

1. Airline Operations
Airline operations are highly influenced by what takes place on the maintenance side but are independent of it as well. This track will take a look at key aspects of airline operations from both the MRO and flight operations perspective, looking at how the two departments can create a more efficient and productive working relationship as well as understand the differing needs and requirements of each portion of the organization.

2. Composites & Advanced Materials
The increased use of advanced materials in new and future aircraft means that airlines and MROs are entering the thick of the maintenance reality that will require high levels of repair of these types of materials. Maintenance processes will require a major overhaul to cope with the increased utilization of advanced materials and as yet there is no industry consensus over the best engineering training, inspection processes, repair techniques or repair materials Advanced materials are not new to the industry but have their own specific challenges which are now being amplified by their increased usage, these sessions will take a detailed look at the key concerns and identify the best routes towards standardization.

3. Engineering & Maintenance
Once there is a new shift, whether it may be challenge or opportunity, in the aviation industry, the engineering and maintenance department is the first place where it is considered, studied and designed for possible application into operations. This track will feature the latest developments in the aviation MRO world, and how it will impact and shift present operations, business processes and more. Hear how current MRO trends will change the marketplace with new growth opportunities and customer expectations.

4. Finance & Leasing
The growth in leased aircraft, engines, and components is creating challenges for all of those involved in the maintenance process, with lessors now having an increasingly important role in the maintenance transaction. At the same time money plays an increasingly sophisticated role in MRO and banks and private equity are becoming a much bigger part of aircraft, engine and parts financing. These sessions will look at that growing trend, what its means for those involved in MRO services and what it portends for the future.

5. Propulsion
The engine maintenance market is an extremely competitive and fast paced segment, with new technologies evolving the sector at a rapid pace and increased OEM interest in this portion of the aftermarket shifting the traditional business models and balance of power. Airlines need to work out ways to reduce the burden of this expensive asset in terms of ownership and maintenance costs and discover innovative ways to utilize the new technologies available. Each of the topics under scrutiny in this track will have an impact on the future shape of the aircraft engine market and these sessions are designed to an in-depth look at the key issues at hand and evaluate what effect they will have on your business.