Aviation Week Events Aviation Week
Bookmark and Share

Event Archive


October 20-21, 2011
Sheraton Chicago Hotel & Towers
Chicago, IL


Showcase Hours

Thursday, October 20: 10:45am - 6:00pm
Friday, October 21: 8:00am - 1:00pm


Last updated: October 24, 2011

DAY ONE - Thursday, October 20, 2011
7:30 a.m. Registration & Continental Breakfast
8:00 a.m. Welcome Remarks
8:15 a.m. Chairman Address
  • Tony Charaf, President, Delta TechOps and Chairman, MRO IT 2011 Advisory Board
8:30 a.m. Opening Keynote
  • James Keenan, SVP Technical Operations, United Airlines
9:15 a.m. Supply Chain Visibility & Optimization through Technology
How do you gain material visibility in your repair and supply network inside/outside the four walls? Are you properly utilizing your IT systems to maximize inventory and assets? What are some innovative technologies available to provide visibility in a holistic approach to the things that are important to your business (supporting MRO network, legacy/new life limited part status, component repair network and spare engine support)?
  • Moderator: Jon Andresen, President, Technology Solutions
  • Rick Lewis, Business Analyst Aircraft Maintenance, Delta Air Lines
  • James Place, VP Services Development, Rolls-Royce Future Programmes
10:00 a.m.

Migrating Legacy Systems without Disrupting Operations
What are the best deployment strategies to delivering new technologies without disrupting operations?  The “big bang” deployment approach died a decade ago. So how should an MRO transformation be deployed? While migration may be driven by IT, operations must approve and clearly understand the impacts on business processes and technologies. Learn benchmarking lessons from UPS Airlines’ complete migration to a web-based system, and how they are using these strategies on current and future deployment projects.

  • Brian McCarthy, Systems Manager, UPS Airlines
  • Richard Deats, Project Manager, UPS Airlines
10:45 a.m. Solution Provider Demonstrations
12:30 p.m. Luncheon with Topic Tables

Topic Table #1: Maximizing the Cloud for MRO Management

  • Moderators: Bill Ashworth, AirVault's Industry Advisory Board
  • Jeffery Hillis, Sr. Director – Technology, Southwest Airlines

Topic Table #2: Dynamic IT Capabilities for Complete Aftermarket Support

  • Moderators: Steve Hampson, Practice Director-Manufacturing/Aftermarket, CSC
  • Dr. Falk Kalus, Director, Internet-based MRO, Lufthansa Technik

Topic Table #3: Mobile/Wireless Technologies on the Frontline

  • Moderators: David Boyer, VP Operations, S1000D & Engineering Solutions, InfoTrust Group
  • Blair Gregg, Managing Director, Technical Systems Strategy, American Airlines

Topic Table #4: Optimized MRO Demand Planning Using Analytics

  • Moderators: Bob Schroeder, Value Chain Planning Solution Specialist, Oracle
  • Mark Miner, Managing Director, Maintenance Strategic Planning, United Airlines
2:00 p.m.

Seamless Technology Integration for Business Interoperability
The complexity of MRO enterprise compels a need for seamless technology integration to effectively manage the lifecycle. IT integration strategy needs to be synchronized with the enterprise architecture to succeed in any IT-based business transformation.

  • Moderator: Robin Wohnsigl, President, RW Aviation Advisors, LLC
  • Charles Grau, VP IT, AeroTurbine, Inc.
  • Kevin Larson, VP & CIO, AAR Corp.
2:45 p.m.

Business Analytics and Information Management
How to process information into actionable knowledge and decisions is critical to staying ahead. Hear methodologies on analyzing and managing information to gain optimal insights on accurate predictive modeling and fact-based performance.

  • Moderator: Jerry Hill, VP, Teradata
  • Linda Hapgood, Program Manager- Airplane Health Management, Boeing Commercial Aviation Services
  • Freelon Hunter, Director, Maintenance Information Systems, The Boeing Company
3:30 p.m.

Enterprise Content Management: Planning for the Future while Supporting the Past
MROs live off documents, unstructured content and semi-structured content. Now XML and the ASD S1000D standard promises to change the way OEMs, airlines and MROs do business and in a positive way. Significant differences in legacy and proprietary content and systems cause major stalling and complications, how do you invest for the future while supporting the past?

  • Moderator: Tim Larson, Product Manager–S1000D and Engineering Solutions, InfoTrust Group
  • Paul Noah, IT Senior Project Manager, United Airlines

  • Peter White, Manager Air Operations Technology, FedEx Express

  • Blair Gregg, Managing Director, Technical Systems Strategy, American Airlines

4:15 p.m. Topic Table Discussion Reports
5:00 p.m. Cocktail Reception + Solution Provider Demonstrations
Sponsored by InfoTrust Group
6: 00 p.m. Close of Day One
DAY TWO - Friday, October 21, 2011
8:00 a.m. Continental Breakfast & Solution Provider Demonstrations
9:45 a.m.

Day Two Keynote Address

As new technologies continue to emerge and evolve, so do processes and the way people interact with technology. In this visionary keynote address, Jim Whitehurst, President & CEO of Red Hat and the former COO of Delta Air Lines, will bring together his experiences from the worlds of aviation and technology to share his insights into future trends of technology and innovative applications, especially in aerospace.

  • Jim Whitehurst, President & CEO, Red Hat
10:15 a.m. Diagnostics, Prognostics - Where and How Do They All Fit?
With more advanced on-board/near-board technologies of the modern aircraft, the question becomes how do these advancements fit into legacy maintenance and supply chain systems?  Topics in this session will include remote diagnostics, aircraft health management, full vs. partial solutions, complex event processing, automated line planning and scheduling, and what a total solution looks like today and into the future.
  • Peter White, Manager Air Operations Technology, FedEx Express
  • Shannon McKenzie, Diagnostics & Prognostics Leader, GE Aviation
11:00 a.m. Break
11:15 a.m.

Simplifying Systems for your Workforce
As aircraft systems and maintenance operations have become more complex, technology has too.  Complexity for end-users of IT destroys labor productivity value.  This session will explore user interface simplification, automation, training requirements, as well as the human factor element in regards to new systems design and implementation.

  • Moderator: Ken Jones, Director, Electronic Data Standards, ATA
  • Blair Gregg, Managing Director, Technical Systems Strategy, American Airlines
  • Wade Guthrie, Director, M&E Safety, Tech Ops, US Airways
12:00 p.m. Closing Keynote Panel
Vendor Selection Process: Best Practices and Sourcing Vendor Relationships

Evaluating and selecting new technology is not an everyday event for MRO business units or their IT departments.  Skill and experience is needed to define the right IT solution to fit current and future business strategy, functional requirements, technical specifications, and budget.  Vendors’ financial viability, product supportability, network adoption, implementation successes or failure, ease of integration and trainability are but a few of the areas of analysis to achieve a true cash flow based ROIC.

  • Moderator: Michael W. Denis, Principal, Aviation Wikinomics
  • Fernando Ferreira Matos, Head of Information Technologies, TAP Maintenance & Engineering
  • Steve Bogie, Program Director, Business & IT Strategy, Air Canada
1:00 p.m. Conclusion of 2011 MRO IT Conference & Showcase