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MRO LATIN AMERICA

MRO LATIN AMERICA 2011
April 12-13, 2011
Miami Beach Convention Center
Miami, FL

program

Last updated: June 8, 2011

  • English
  • Español
DAY ONE – Tuesday, April 12, 2011
8:30 a.m. Registration & Continental Breakfast
8:55 a.m. MRO Latin America Welcome Remarks
  • Ed Hazelwood, Editor-in-Chief, Conferences, Aviation Week
9:00 a.m. Opening Keynote
Staying Ahead in a Global Game
Hear how a leading Latin American airline is remaining ahead of global competition with efficient MRO strategies and business growth.
  • Ruy Amparo, VP MRO, TAM
9:30 a.m. Capitalizing Your Growth
  • Development on the industry the Latin American region
  • Strong Airline consolidation: recent changes and trends. Investors and growth
  • Financial health of the region and its impact
  • Gustavo Di Cio, President, Abiax Air Aviation
10:15 a.m. Break
10:30 a.m. Succeeding with Your Workforce
  • Strategies on working together with labor unions
  • Getting your employees the right training
  • Attracting talent from other world regions besides the U.S.
  • Moderator: Andres Garcia, Commercial Director, CONDESA
  • Emilio Otero, CEO, ITR
  • Ulices Pérez, Third Party Services Director, AeroMexico
11:15 a.m. The Regulatory Landscape of Latin America
  • Foreign government audit requirements and compliance
  • Repair station approvals in Central and South America
  • Customs process
  • Management strategies on conflicting requirements
  • Joaquin Ochoa, Frontline Manager, (Airworthiness) Miami International Field Office (IFO), FAA
12:00 p.m. Lunch
1:00 p.m. Exhibition hall opens
1:00 p.m. Combined/Joint sessions – MRO Americas 2011 conference
(Attendees will attend MRO Americas’ general and concurrent sessions)
1:00 p.m. Conference Welcome Remarks
  • Ed Hazelwood, Editor-In-Chief Conferences, Aviation Week
  • Iain Blackhall, Managing Director, Civil Aviation, Aviation Week
1:15 p.m. Opening Address
  • Tom Hendricks, SVP Safety, Security and Operations, Air Transport Association
1:30 p.m. Opening Keynote
  • Wolfgang Mayrhuber, Chairman of the Board and CEO, Lufthansa (retired)
2:00 p.m. Aviation Week’s MRO Global Awards Presentations
The Aviation Week MRO of the Year Awards honor the best MRO and aftermarket entities from around the world for pioneering achievements and value-adding accomplishments of the past 12 months. The awards are presented by Overhaul & Maintenance and recognize winners annually in four categories:
  • Outstanding airline maintenance group
  • Military center of excellence
  • Leading independent MRO organization
  • Innovative supplier/OEM services provider
2:15 p.m. 44th Annual ATA Nuts & Bolts Awards
The ATA Nuts and Bolts Awards recognize exceptional service and contribution in the engineering or maintenance fields of the commercial aviation industry. Each year since 1967, the ATA Engineering, Maintenance and Materiel Council (EMMC) has bestowed the award on one individual for contributions as an airline employee and one individual from a different segment of the industry. The 2011 Nuts and Bolts Award winners will be presented by the EMMC Chairman.
2:30 p.m. Annual Industry Analysis and Forecast
This session will once again bring together leading aviation experts to analyze the status and trends of the MRO and aviation industries, including challenges and opportunities for the future.
  • Moderator: Ed Hazelwood, Editor-In-Chief Conferences, Aviation Week
  • David Marcontell, EVP TeamSAI, Inc. & President, TeamSAI M&E Solutions
  • Chris Markou, Assistant Director Engineering and Environment, IATA
  • Kevin Michaels, Partner, AeroStrategy
3:45 p.m. Conference concludes for the day
4:00 p.m. Cocktail Hour in the Exhibition Hall
(Drink specials)
5:30 p.m. Registration/ Exhibition Hall closes for the day
7:00 p.m. Evening Reception at the Alfred I. DuPont Building
(Separate registration required)
* Buses will be available
DAY TWO – Wednesday, April 13, 2011
7:00 a.m. Registration Opens
8:00 a.m. Combined/Joint sessions – MRO Americas 2011 conference
(Attendees will attend MRO Americas’ general and concurrent sessions)
8:00 a.m. Welcome Remarks
  • Ed Hazelwood, Editor-In-Chief Conferences, Aviation Week
8:15 a.m. Opening Keynote Address
The FAA Administrator Addresses MRO Americas
The Administrator will discuss the challenges and opportunities facing the commercial aviation industry and their applicability to MRO enterprises and technical operations.
  • J. Randolph Babbitt, Administrator, Federal Aviation Administration (FAA)
8:45 a.m. MRO in the Americas: Challenges and Opportunities
How are alliances, joint ventures and other partnerships affecting MROs and operators across North, Central, and South America? How is global competition, especially from MROs in emerging economies in other regions of the world, impacting the growth of these companies? How can the MROs best market themselves to customers to remain a global contender in the industry?
  • Moderator: Tom Hutton, VP Global Service Partners, Pratt & Whitney
  • Ernesto Ruiz, CEO, Aeroman
  • Tom Gentile, VP and GM, Services, GE Aviation
  • Stephen Kolski, Executive VP Corporate Affairs, AirTran Airways, Inc.
9:45 a.m. Break
10:00 a.m. Track Sessions 1:
Safety & Regulatory Landscape Standardization in MRO
Globalization of MRO has led to increasing costs and compliance concerns as operators and businesses have to comply with different standards in dealing with FAA, ICAO, EASA, etc. What progress is being made, and who is taking the lead to help standardize regulations and procedures in different parts of the world? What are the costs to comply with all these standards, and how can they be reduced?
  • Moderator: Sarah MacLeod, Executive Director, Aeronautical Repair Station Association (ARSA)
  • Werner Luehmann, Manager Regulatory Compliance & Authorities Liaison, Lufthansa Technik AG
  • Joe Sirico, Pratt & Whitney Fellow, Manager of Regulatory Compliance, Pratt & Whitney
Efficiency & Profitability
sponsored by
Cribmaster/Winware

The Value Proposition of Parts
Having just the right amount of parts and materials on-hand for the surge in demand is critical to its success. What innovative tools are suppliers and MRO organizations implementing to more accurately control flow and inventory? How are suppliers and MROs providing transparency into their on-demand inventory? What options are out there for OEMs—new or repaired parts, and what does that do to the value of the engine, etc. This session will also present the results of a survey on factors that influence spares forecasting, focusing on organizational responsibility, internal / external data and drivers, business processes and forecasting frameworks.
  • Moderator: Jack Arehart, VP Commercial Sales & Marketing, AAR Corp.
  • James Kidwell, Sr. Industry Advisor, PricewaterhouseCoopers
  • Burkhard Pfefferle-Tolkiehn, Director Customer Service, Aircraft Component Services, Lufthansa Technik
  • Boris Wolstenholme, Chief Executive, A J Walter Aviation
MRO Trends
sponsored by
InfoTrust Group


Destocking and Deferred Maintenance
Communication between suppliers and operators on these key issues is crucial. What are the airlines’ plans and how they are coping with economic travails and uncertainties? What are their strategies for engine maintenance, etc. in order to prevent a bow wave of maintenance in the future when and if they go back to “normal” operations? Or will they? Will they replenish their inventory levels or might the current levels be permanent? What are the airlines’ maintenance strategies in light of challenging economic times?
  • Moderator: Kevin Michaels, Partner, AeroStrategy
  • Abdol Moabery, President and CEO, GA Telesis
  • Jim Sokol, VP Maintenance Operations, Southwest Airlines
  • Peter Laszcz, Managing Director, Component, Repair and Overhaul, American Airlines
Customer Service & Innovation
sponsored by
AirLiance materials
Drawing Intelligence from Data
It’s a fact: whoever best manages data will be the most efficient. Come find out the latest strategies on aircraft and MRO data management and the most cutting-edge enablers to process and deliver data for faster decision-making intelligence.
  • Moderator: Matthew Bromberg, VP & GM Customer Service, Hamilton Sundstrand
  • Jim Buckalew, VP Technology, Product & Services, AAR Corp.
  • Freelon Hunter, Director, Maintenance Information Systems, The Boeing Company
10:30 a.m. Exhibition Hall Opens
11:00 a.m. Track Sessions 2:
Safety & Regulatory Landscape Safety Management Systems
FAA and international regulations going into effect will require certificated organizations to implement SMS. Processes and practices could, in effect, extend to non-certificated organizations in parts, supply and MRO enterprises. How will these companies coordinate to meet the intent and goals of the SMS, which some view as new, and some as largely a codification of existing risk- and data-based safety programs.
  • Moderator: Mont Smith, Director of Safety, Air Transport Association (ATA)
  • Paul Hawthorne, VP Quality, Aeronautical Repair Station Association (ARSA)
  • Christine Remmo, Manager, Safety Systems, American Airlines
  • Ric Peri, VP Government and Industry Affairs, Aircraft Electronics Association
Efficiency & Profitability
sponsored by
Cribmaster/Winware

It’s Not A Drag Getting Old
Certain segments of commercial aviation fleet are aging or traditionally have been “the elders”. That brings issues associated with maintaining older and out of production aircraft, finding spare parts, continuing MRO capabilities for obsolete aircraft, and more. How can MROs and operators manage their aging aircraft “gracefully”? How are operators preparing for the significant increases in heavy checks and non-routine write-ups?
  • Moderator: Mark Yerger, VP Aircraft Engineering, FedEx Express
  • Michel Pacull, Chief Engineer - A310, Airbus Industries
  • Larry Slate, Director of Maintenance Engineering, Boeing Commercial Airplanes
  • Leo Koppers, SVP Marketing & Sales, MTU Maintenance
MRO Trends
sponsored by
InfoTrust Group


Training, Aging, and the Future of the MRO Workforce
Find out the latest in effective maintenance training and what programs are being used to teach new procedures such as composite repairs, electrical architecture, etc. How are companies dealing with the looming scarcity of seasoned technicians and how can they find qualified maintenance staff? What incentives will make MRO careers more attractive to the next generation? What is needed in terms of education, training, career choices, and more?
  • Moderator: Mike Mecham, Northern California Bureau Chief, Aviation Week & Space Technology
  • Ralph Kaeding, Regional Director, Lufthansa Technical Training
  • Kathleen Moore, Student, Aviation Maintenance & Operation Program, Florida State College at Jacksonville
  • Judith Rice, Program Coordinator, Aerospace Resource Center
  • Dan Trombley, National Account Manager, Aerotek Aviation
  • Paul Sahatdjian, VP Recruiting Operations, PlaneTechs
Customer Service & Innovation
sponsored by
AirLiance materials
Growing Role of Aircraft OEMs in MRO
Gold Care, Total Care, and other similar programs are fairly new buzzwords in MRO. What do these programs mean for suppliers? How will this alter the supply chain if it is focused on aircraft OEMs? Will the business model change, especially for the largest suppliers? And how do airlines feel about the total care models and their capabilities to deliver?
  • Moderator: John Taussig, Vice President- Aftermarket, Goodrich Engine Controls & Electrical Power Systems
  • Hervé Alexandre, VP Technical Procurement, Air France Industries/KLM
  • Andrea Di Fede, Head of Commercial Services, Superjet International
  • John Linn, VP Customer Support & Services, Embraer North America
  • Jay Maloney, VP Fleet Management, Commercial Aviation Services, Boeing
  • Pierre Yves Reville, VP, Services-Solutions, Services & Customer Support, Airbus
12:00 p.m. Track Sessions 3:
Safety & Regulatory Landscape Safety on the Front Lines
This session will showcase the very latest innovations and best practices in workplace safety in shops and line maintenance, including the role of human factors. Come find out from the experts about how you can improve safety in your hangars and workspaces.
  • Moderator: Dave Ramage, VP Technical Operations, JetBlue Airways
  • Mike Cantillon, Manager, Ground & Technical Operations Safety, JetBlue Airways
  • Rich Hallman, Maintenance &Engineering Director of Human Resources, UPS
  • Mark Rodu, Managing Director of QA and Technical Programs, US Airways
Efficiency & Profitability
sponsored by
Cribmaster/Winware

Visibility in a Global Supply Chain
In an age of globalization of MROs, how do you keep visibility and information sharing of material flow throughout the supply chain? Whether it is across supply chain partners, or through departments within an organization or shop floor, supply chain visibility helps break down geographical barriers, streamline logistical procedures, and eliminate unnecessary disruptions.
  • Moderator: Mike McBride, EVP & CFO, TeamSAI
  • Felix Ammann, SVP Group Procurement & Material Services (OM), SR Technics
  • Harmen Lanser, Director, Component Availability, KLM Royal Dutch Airlines
MRO Trends
sponsored by
InfoTrust Group


OEM Updates
The latest MRO-related and other up-to-the-minute information will be presented by the industry’s largest airframe OEMs at this always-popular session. Get briefed on B787 training, specific maintenance requirements and developments as well as initial roll-out concerns. Hear the latest MRO-related information on the first two years of the A380’s service and how operators, MROs and OEMs are adjusting to the challenges of a new wide-body aircraft with advanced materials, avionics and more.
  • Moderator: Brad Sandford, VP Commercial Enterprise Customer Support, Goodrich
  • Tom Anderson, SVP Customer Services, Airbus Americas
  • Ron Murray, 787 Chief Mechanic, Boeing
Customer Service & Innovation
sponsored by
AirLiance materials
Wireless Technology on the Front Line
Advances in wireless technologies are having positive applications for front line MRO operations. Come hear from several companies who are applying or testing new gatelink service applications and using wireless technologies, such as the iPhone, on the front line.
  • Moderator: Larry Thomas, Business Development Director, North America, SITA
  • Tom Burian, Project Leader RFID, Lufthansa Technik Logistik GmbH
  • Fernando Matos, IT Director, TAP Engineering
  • Steve Bogie, Program Director, Business & IT Strategy, Air Canada
1:00 p.m. Lunch in Exhibition Hall
1:30 p.m. Separate Workshops for MRO Latin America Forum delegates ONLY
1:30 p.m. Practical Workshop #1
Safety in Technical Operations
  • Strategies for integrating safety with technical standards
  • Workforce cooperation to ensure safety
  • Updates on mandatory safety requirements
  • Rimsky Buitrago, CEO, Coopesa
  • Robert Talmadge, Manager, South Florida Certificate Management Office (CMO), FAA
2:30 p.m. Practical Workshop #2
Continuous Process Improvement
  • Process re-development for efficient, cost-cutting measures
  • Improving processes with the right tools for operation excellence
  • Keeping your waste down and the quality up to minimize aircraft downtime
  • Change management strategies for total buy-in from your organization
  • Mario Paredes, LATAM Maintenance Manager, American Airlines
  • Adolfo Caffarena Leadership & Performance Coach, RLG International
  • Jerry Spero, Miami Station Manager, American Airlines
3:30 p.m. Break
4:00 p.m. Practical Workshop #3
Cost Management Strategies
  • Accomplishing cost-cutting measures in your supply chain
  • How to move forward on vital operations without sacrificing your bottom line
  • Identifying the right processes to reduce costs and save
  • Repair vs. Replace?
  • Claus Herzog, Managing Director, Tropical Servicos De Manutencao
  • Sergio Novato, Technical Director, TAM
5:00 p.m. 2011 MRO Latin America Forum concludes
Cocktail Reception in the Exhibition Hall
5:30 p.m. Registration/Exhibition hall closes
DAY THREE – Thursday, April 14 2011
9:30 a.m.-
3:00 p.m.
Exhibition Hall Open
DÍA UNO – Martes, 12 de abril de 2011
8.30 hs Acreditación y Desayuno continental
8:55 hs Discurso de bienvenida MRO Latin America
  • Ed Hazelwood, Editor-in-Chief, Conferences, Aviation Week
9:00 hs Discurso de apertura
Mantenerse al frente de un Juego mundial
Presentación sobre cómo una de las principales aerolíneas de América Latina se mantiene al frente de la competencia mundial con estrategias de MRO eficientes y crecimiento empresarial
  • Ruy Amparo, Vicepresidente de MRO, TAM
9.30 hs Capitalice su crecimiento
  • Desarrollo en la industria de la región de América Latina
  • Consolidación de una aerolínea potente: cambios y tendencias recientes. Inversores y crecimiento
  • Salud financiera de la región y su impacto
  • Gustavo Di Cio, Presidente, Abiax Air Aviation
10.15 hs Pausa
10.30 hs Triunfar con su fuerza laboral
  • Estrategias para trabajar en conjunto con los sindicatos
  • Formación adecuada para sus empleados
  • Atraer talento de otras regiones del mundo además de los EE.UU.
  • Moderator: Andres Garcia, Commercial Director, CONDESA
  • Emilio Otero, Director General, ITR
  • Ulices Pérez, Director de servicios a terceros, AeroMexico
11.15 hs El panorama regulador de América Latina
  • Requisitos y cumplimiento de las auditorías de los gobiernos extranjeros
  • Autorizaciones de centros de reparación en el centro y el sur de América.
  • Proceso de aduanas
  • Estrategias de gestión de los requisitos conflictivos
  • James Jelinski, Director, Miami International Field Office (IFO), FAA
12.00 hs Almuerzo
13.00 hs Apertura de la sala de exposiciones
13.00 hs Sesiones conjuntas – Conferencia MRO Americas 2011
(Los asistentes presenciarán sesiones generales y simultáneas de MRO Americas)
1:00 p.m. Conference Welcome Remarks
  • Ed Hazelwood, Editor-In-Chief Conferences, Aviation Week
  • Iain Blackhall, Managing Director, Civil Aviation, Aviation Week
1:15 p.m. Opening Address
  • Tom Hendricks, SVP Safety, Security and Operations, Air Transport Association
1:30 p.m. Opening Keynote
  • Wolfgang Mayrhuber, Chairman of the Board and CEO, Lufthansa (retired)
2:00 p.m. Aviation Week’s MRO Global Awards Presentations
The Aviation Week MRO of the Year Awards honor the best MRO and aftermarket entities from around the world for pioneering achievements and value-adding accomplishments of the past 12 months. The awards are presented by Overhaul & Maintenance and recognize winners annually in four categories:
  • Outstanding airline maintenance group
  • Military center of excellence
  • Leading independent MRO organization
  • Innovative supplier/OEM services provider
2:15 p.m. 44th Annual ATA Nuts & Bolts Awards
The ATA Nuts and Bolts Awards recognize exceptional service and contribution in the engineering or maintenance fields of the commercial aviation industry. Each year since 1967, the ATA Engineering, Maintenance and Materiel Council (EMMC) has bestowed the award on one individual for contributions as an airline employee and one individual from a different segment of the industry. The 2011 Nuts and Bolts Award winners will be presented by the EMMC Chairman.
2:30 p.m. Annual Industry Analysis and Forecast
This session will once again bring together leading aviation experts to analyze the status and trends of the MRO and aviation industries, including challenges and opportunities for the future.
  • Moderator: Ed Hazelwood, Editor-In-Chief Conferences, Aviation Week
  • David Marcontell, EVP TeamSAI, Inc. & President, TeamSAI M&E Solutions
  • Chris Markou, Assistant Director Engineering and Environment, IATA
  • Kevin Michaels, Partner, AeroStrategy
15.45 hs Fin de la conferencia por ese día
16.00 hs Cóctel de recepció la sala de exposición
(Selección de bebidas a precios especiales)
17.30 hs Cierre de acreditaciones y sala de exposición
19.00 hs Recepción nocturna en el edificio Alfred I. DuPont
(se requiere acreditación especial)
Habrá autobuses a su disposición
DÍA DOS – Miércoles, 13 de Abril de 2011
7.00 hs Apertura de acreditaciones
8.00 hs Sesiones conjuntas – conferencia de MRO Americas 2011
(Los asistentes presenciarán sesiones generales y simultáneas de MRO Americas)
8:00 a.m. Welcome Remarks
  • Ed Hazelwood, Editor-In-Chief Conferences, Aviation Week
8:15 a.m. Opening Keynote Address
The FAA Administrator Addresses MRO Americas
The Administrator will discuss the challenges and opportunities facing the commercial aviation industry and their applicability to MRO enterprises and technical operations.
  • J. Randolph Babbitt, Administrator, Federal Aviation Administration (FAA)
8:45 a.m. MRO in the Americas: Challenges and Opportunities
How are alliances, joint ventures and other partnerships affecting MROs and operators across North, Central, and South America? How is global competition, especially from MROs in emerging economies in other regions of the world, impacting the growth of these companies? How can the MROs best market themselves to customers to remain a global contender in the industry?
  • Moderator: Tom Hutton, VP Global Service Partners, Pratt & Whitney
  • Ernesto Ruiz, CEO, Aeroman
  • Tom Gentile, VP and GM, Services, GE Aviation
  • Stephen Kolski, Executive VP Corporate Affairs, AirTran Airways, Inc.
9:45 a.m. Break
10:00 a.m. Track Sessions 1:
Safety & Regulatory Landscape Standardization in MRO
Globalization of MRO has led to increasing costs and compliance concerns as operators and businesses have to comply with different standards in dealing with FAA, ICAO, EASA, etc. What progress is being made, and who is taking the lead to help standardize regulations and procedures in different parts of the world? What are the costs to comply with all these standards, and how can they be reduced?
  • Moderator: Sarah MacLeod, Executive Director, Aeronautical Repair Station Association (ARSA)
  • Werner Luehmann, Manager Regulatory Compliance & Authorities Liaison, Lufthansa Technik AG
  • Joe Sirico, Pratt & Whitney Fellow, Manager of Regulatory Compliance, Pratt & Whitney
Efficiency & Profitability
sponsored by
Cribmaster/Winware

The Value Proposition of Parts
Having just the right amount of parts and materials on-hand for the surge in demand is critical to its success. What innovative tools are suppliers and MRO organizations implementing to more accurately control flow and inventory? How are suppliers and MROs providing transparency into their on-demand inventory? What options are out there for OEMs—new or repaired parts, and what does that do to the value of the engine, etc. This session will also present the results of a survey on factors that influence spares forecasting, focusing on organizational responsibility, internal / external data and drivers, business processes and forecasting frameworks.
  • Moderator: Jack Arehart, VP Commercial Sales & Marketing, AAR Corp.
  • James Kidwell, Sr. Industry Advisor, PricewaterhouseCoopers
  • Burkhard Pfefferle-Tolkiehn, Director Customer Service, Aircraft Component Services, Lufthansa Technik
  • Boris Wolstenholme, Chief Executive, A J Walter Aviation
MRO Trends
sponsored by
InfoTrust Group


Destocking and Deferred Maintenance
Communication between suppliers and operators on these key issues is crucial. What are the airlines’ plans and how they are coping with economic travails and uncertainties? What are their strategies for engine maintenance, etc. in order to prevent a bow wave of maintenance in the future when and if they go back to “normal” operations? Or will they? Will they replenish their inventory levels or might the current levels be permanent? What are the airlines’ maintenance strategies in light of challenging economic times?
  • Moderator: Kevin Michaels, Partner, AeroStrategy
  • Abdol Moabery, President and CEO, GA Telesis
  • Jim Sokol, VP Maintenance Operations, Southwest Airlines
  • Peter Laszcz, Managing Director, Component, Repair and Overhaul, American Airlines
Customer Service & Innovation
sponsored by
AirLiance materials
Drawing Intelligence from Data
It’s a fact: whoever best manages data will be the most efficient. Come find out the latest strategies on aircraft and MRO data management and the most cutting-edge enablers to process and deliver data for faster decision-making intelligence.
  • Moderator: Matthew Bromberg, VP & GM Customer Service, Hamilton Sundstrand
  • Jim Buckalew, VP Technology, Product & Services, AAR Corp.
  • Freelon Hunter, Director, Maintenance Information Systems, The Boeing Company
10:30 a.m. Exhibition Hall Opens
11:00 a.m. Track Sessions 2:
Safety & Regulatory Landscape Safety Management Systems
FAA and international regulations going into effect will require certificated organizations to implement SMS. Processes and practices could, in effect, extend to non-certificated organizations in parts, supply and MRO enterprises. How will these companies coordinate to meet the intent and goals of the SMS, which some view as new, and some as largely a codification of existing risk- and data-based safety programs.
  • Moderator: Mont Smith, Director of Safety, Air Transport Association (ATA)
  • Paul Hawthorne, VP Quality, Aeronautical Repair Station Association (ARSA)
  • Christine Remmo, Manager, Safety Systems, American Airlines
  • Ric Peri, VP Government and Industry Affairs, Aircraft Electronics Association
Efficiency & Profitability
sponsored by
Cribmaster/Winware

It’s Not A Drag Getting Old
Certain segments of commercial aviation fleet are aging or traditionally have been “the elders”. That brings issues associated with maintaining older and out of production aircraft, finding spare parts, continuing MRO capabilities for obsolete aircraft, and more. How can MROs and operators manage their aging aircraft “gracefully”? How are operators preparing for the significant increases in heavy checks and non-routine write-ups?
  • Moderator: Mark Yerger, VP Aircraft Engineering, FedEx Express
  • Michel Pacull, Chief Engineer - A310, Airbus Industries
  • Larry Slate, Director of Maintenance Engineering, Boeing Commercial Airplanes
  • Leo Koppers, SVP Marketing & Sales, MTU Maintenance
MRO Trends
sponsored by
InfoTrust Group


Training, Aging, and the Future of the MRO Workforce
Find out the latest in effective maintenance training and what programs are being used to teach new procedures such as composite repairs, electrical architecture, etc. How are companies dealing with the looming scarcity of seasoned technicians and how can they find qualified maintenance staff? What incentives will make MRO careers more attractive to the next generation? What is needed in terms of education, training, career choices, and more?
  • Moderator: Mike Mecham, Northern California Bureau Chief, Aviation Week & Space Technology
  • Ralph Kaeding, Regional Director, Lufthansa Technical Training
  • Kathleen Moore, Student, Aviation Maintenance & Operation Program, Florida State College at Jacksonville
  • Judith Rice, Program Coordinator, Aerospace Resource Center
  • Dan Trombley, National Account Manager, Aerotek Aviation
  • Paul Sahatdjian, VP Recruiting Operations, PlaneTechs
Customer Service & Innovation
sponsored by
AirLiance materials
Growing Role of Aircraft OEMs in MRO
Gold Care, Total Care, and other similar programs are fairly new buzzwords in MRO. What do these programs mean for suppliers? How will this alter the supply chain if it is focused on aircraft OEMs? Will the business model change, especially for the largest suppliers? And how do airlines feel about the total care models and their capabilities to deliver?
  • Moderator: John Taussig, Vice President- Aftermarket, Goodrich Engine Controls & Electrical Power Systems
  • Hervé Alexandre, VP Technical Procurement, Air France Industries/KLM
  • Andrea Di Fede, Head of Commercial Services, Superjet International
  • John Linn, VP Customer Support & Services, Embraer North America
  • Jay Maloney, VP Fleet Management, Commercial Aviation Services, Boeing
  • Pierre Yves Reville, VP, Services-Solutions, Services & Customer Support, Airbus
12:00 p.m. Track Sessions 3:
Safety & Regulatory Landscape Safety on the Front Lines
This session will showcase the very latest innovations and best practices in workplace safety in shops and line maintenance, including the role of human factors. Come find out from the experts about how you can improve safety in your hangars and workspaces.
  • Moderator: Dave Ramage, VP Technical Operations, JetBlue Airways
  • Mike Cantillon, Manager, Ground & Technical Operations Safety, JetBlue Airways
  • Rich Hallman, Maintenance &Engineering Director of Human Resources, UPS
  • Mark Rodu, Managing Director of QA and Technical Programs, US Airways
Efficiency & Profitability
sponsored by
Cribmaster/Winware

Visibility in a Global Supply Chain
In an age of globalization of MROs, how do you keep visibility and information sharing of material flow throughout the supply chain? Whether it is across supply chain partners, or through departments within an organization or shop floor, supply chain visibility helps break down geographical barriers, streamline logistical procedures, and eliminate unnecessary disruptions.
  • Moderator: Mike McBride, EVP & CFO, TeamSAI
  • Felix Ammann, SVP Group Procurement & Material Services (OM), SR Technics
  • Harmen Lanser, Director, Component Availability, KLM Royal Dutch Airlines
MRO Trends
sponsored by
InfoTrust Group


OEM Updates
The latest MRO-related and other up-to-the-minute information will be presented by the industry’s largest airframe OEMs at this always-popular session. Get briefed on B787 training, specific maintenance requirements and developments as well as initial roll-out concerns. Hear the latest MRO-related information on the first two years of the A380’s service and how operators, MROs and OEMs are adjusting to the challenges of a new wide-body aircraft with advanced materials, avionics and more.
  • Moderator: Brad Sandford, VP Commercial Enterprise Customer Support, Goodrich
  • Tom Anderson, SVP Customer Services, Airbus Americas
  • Ron Murray, 787 Chief Mechanic, Boeing
Customer Service & Innovation
sponsored by
AirLiance materials
Wireless Technology on the Front Line
Advances in wireless technologies are having positive applications for front line MRO operations. Come hear from several companies who are applying or testing new gatelink service applications and using wireless technologies, such as the iPhone, on the front line.
  • Moderator: Larry Thomas, Business Development Director, North America, SITA
  • Tom Burian, Project Leader RFID, Lufthansa Technik Logistik GmbH
  • Fernando Matos, IT Director, TAP Engineering
  • Steve Bogie, Program Director, Business & IT Strategy, Air Canada
13.00 hs Almuerzo en la sala de exposiciones
13.30 hs Talleres especiales para el Foro MRO Latin America SÓLO delegados
13.30 hs Taller práctico 1
Seguridad en las operaciones técnicas
  • Estrategias para integrar la seguridad con las normas técnicas
  • Cooperación de la fuerza laboral para asegurar la seguridad
  • Actualizaciones de las normas de seguridad obligatorias
  • Rimsky Buitrago, Director General, Coopesa
  • Robert Talmadge, Director, South Florida Certificate Management Office (CMO), FAA
14.30 hs Taller práctico 2
Mejora continua del proceso
  • Re-desarollo de procesos para conseguir medidas eficientes con reducción de costos
  • Mejorar los procesos con las herramientas adecuadas para una excelencia de funcionamiento
  • Cómo reducir pérdidas y aumentar la calidad para minimizar el periodo de inactividad de las aeronaves
  • Cambiar las estrategias de gestión para una dedicación total por parte de la organización
  • Mario Paredes, Director de Mantenimiento LATAM, American Airlines
  • Adolfo Caffarena, Coach de Liderazgo y Rendimiento, RLG International
  • Jerry Spero, Responsible de la Central Miami, American Airlines
15.30 hs Pausa
16.00 hs Taller práctico 3
Estrategias de gestión de costos
  • Cómo implementar medidas de reducción de costos en la cadena de suministro
  • Cómo seguir adelante con las operaciones viatles sin sacrificar el resultado final
  • Identificar los procesos adecuados para reducir costes y ahorrar
  • ¿Reparar o sustituir?
  • Claus Herzog, Director General, Tropical Serviços de Manutenção
  • Sergio Novato, Director Técnico, TAM MRO
17.00 hs Fin de MRO America Latina 2011
Cóctel de Recepción en la Sala de Exposiciones
17.30hs Cierre de Acreditaciones y Sala de Exposiciones
DAY THREE – Thursday, April 14 2011
9:30 a.m.-
3:00 p.m.
Exhibition Hall Open

 

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