agenda
Last updated: October 19, 2010
| DAY ONE – Thursday, October 21, 2010 | |
| 7:30 a.m. | Registration & Continental Breakfast |
| 8:30 a.m. | Welcome and Opening Keynote Consistently Delivering World-class Performance through Lean Transformation Lean transformation makes sense for customers and employees, which is why Pratt & Whitney’s operating system, Achieving Competitive Excellence (ACE), was designed to satisfy customers as well as increase employee engagement and empowerment. During this keynote presentation, learn how Pratt & Whitney continues to optimize performance and improve products as well as services through ACE to remain competitive and efficient in a rapidly changing business environment.
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| 9:15 a.m. | Lean Applied to Administration Processes Learn how Fokker Aerotron has implemented Lean concepts in administration processes to reduce waste, improve performance and processes, create standard work, implement "flow" into work processes, develop shop Cell concepts, generate cost savings, improve time management, decrease inventory values, improved provisioning/planning of parts requirements, increase OTD (on-time delivery) and decrease TAT (turn around time) to better comply with our customer requirements and today’s changing market.
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| 10:00 a.m. | Integrating CPI Tools across Non-Traditional Operations for LSS Sustainment In this exciting session, Availl Services will share how their innovative and “outside-the-norm” LSS strategies has direct applicability to all areas, traditional and non-traditional operations, of their business (such as HR, Finance, Sales and Marketing, Supply Chain, and Distribution) to drive operational efficiency and keep LSS relevant and sustainable.
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| 10:45 a.m. | Coffee Break |
| 11:00 a.m. | Achieving MRO Process Harmonization by Integrating Lean Six Sigma with ERP This innovative session will share how Pakistan International Airlines measured, analyzed and understood Enterprise Resource Planning (ERP) modules performance using Six Sigma ideas to align MRO processes.
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| 11:45 a.m. | Flow and Pull in an MRO Environment Hear how StandardAero are successfully implementing lean principles of flow and pull within their engine MRO value stream to improve operational efficiencies.
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| 12:30 p.m. | Luncheon |
| 2:00 p.m. | Next-Level Continual Improvement at FedEx Express By combining Reliability-Centered Maintenance (RCM), a dash of Six Sigma, some predictive maintenance with the Lean Manufacturing tools of Root Cause Analysis, and Total Productive Maintenance (TPM), hear how FedEx Express created a new way of looking at Avionics component maintenance. This hybrid methodology resulted in, not only increasing the service life of aging technologies, but also substantial improvements on Mean Time Between Removals (MTBUR) and potential fault identification.
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| 2:40 p.m. | Closed Loop Continuous Improvement - The Convergence of SCOR, Lean, Six/Sigma A crucial step in ensuring the long-term success and sustainability of your process improvement movement is determining and locating the right potential projects, and then being able to measure the project success at its completion. The Supply Chain Council has produced the Supply Chain Operating Reference (SCOR) model as a framework for configuring and measuring supply chain processes in both Material flow, and Work & Information flow. Bob Parker, Group Vice President for Research at IDC Manufacturing Insights, and one of the original creators of SCOR, will present how the SCOR model can be integrated with Lean Sigma to provide a closed loop mechanism for sustaining improvement momentum. The presentation will include examples of how aerospace companies have implemented this convergence and how it can be applied to MRO processes.
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| 3:15 p.m. | Networking Refreshment Break |
| 3:30 p.m. | Taking CPI Beyond the Shop Floor Over the last year, the Supply Chain group at United Services has been undergoing a strategic transformation that defines success as a service level, not as a disjointed compilation of department metrics. In other words, everyone along the supply chain will share the goal of getting the right part to the right place at the right time. Accomplishing this goal is a key way the maintenance division supports the reliability of the airline.
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| 4:00 p.m. | Close of Day One & Cocktail Reception |
| 6:00 p.m. | Interactive Workshop Dinner Practical Integration of TOC, Lean and Six Sigma to Achieve Breakthrough Business Performance In this out-of-the-ordinary workshop, experience first-hand how to quickly posture your MRO operation for surge business and new opportunities with a powerful and unique blend of improvement methods. With VELOCITY, a proven and common-sense integration of Theory of Constraints, Lean, and Six Sigma, you will be ready to strategically move forward and gain bottom line results.
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| 7:00 p.m. | Registration Closes |
| DAY TWO – Friday, October 22, 2010 | |
| 8:00 a.m. | Continental Breakfast |
| 8:30 a.m. | Day Two Opening Address Pratt & Whitney Presentation & Facility Tour Learn how Pratt & Whitney’s Dallas Airfoil Repair Operations facility uses the company’s operating system, Achieving Competitive Excellence (ACE), to meet customer satisfaction with quality products and services. By utilizing the ACE operating system in both manufacturing and business processes, DARO has improved on-time delivery from 91 percent in 2006 to 99 percent today.
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| 9:15 a.m. | Tour Debriefing |
| 9:30 a.m. | Begin Departing for Tour |
| 10:00 a.m. | Facility Tour Experience firsthand how Pratt & Whitney has transformed its Dallas Airfoil Repair Operations (DARO) facility through the application of the company’s operating system, Achieving Competitive Excellence (ACE). Tour Details – In order to participate in the tour and instructional session, all Forum registrants must complete the online survey/sign-up form (included in the registration confirmation email). Tour sign-up forms will be accepted until October 15th. All tour attendees must check-in and attend the tour debrief (at the Sheraton Grand Hotel) at 9:15 a.m. on Friday, October 22. For security purposes, all tour attendees must bring one (1) government issued ID as proof of identification. |
| 12:00 p.m. | Tour Concludes/Return to Sheraton Grand Hotel |


