agenda
| Tuesday, September 22 | |
| 9:00 a.m. | Registration Opens New in 2009 - MRO Europe kicks off with a series of in-depth workshops designed to deliver effective problem solving opportunities within a highly interactive format that also creates an intimate networking atmosphere and gets all delegates involved in addressing the issues and creating solutions. |
| 1:00 p.m. – 1:20 p.m. | Welcome – Workshop introduction & orientation |
| 1:30 p.m.– 3:00 p.m. | WORKSHOP SESSIONS |
| A1 - Pluses and Minuses of Different Contract Configurations When should you enter a long-term contract? Is there a real demand for Total Solutions, or is it just an OEM marketing push? What are the advantages of different contract configurations? Participants in this workshop will examine and debate the pluses and minuses of the various types of contracts currently offered.
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| A2 -Best practices in component management A vast, comprehensive inventory of spares certainly reassures the customer, but represents significant costs for the MRO provider. What are the new tools and methods available to help determine the right inventory levels? How can partnerships and alliances contribute to optimizing stocks at a time when every euro counts more than ever?
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| 3:00 p.m.– 3:15 p.m. | Coffee break |
| 3:15 p.m. – 4:45 p.m. | WORKSHOP SESSIONS |
| B1 - Aircraft Customization This interactive session explores the steps involved in ordering an aircraft, the customization process, the risks, and the relationships with suppliers. The discussion will focus on key issues affecting a successful program outcome, from order to delivery
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| B2 - Bringing MROs, lessors and operators together to optimize their operations Sometimes airline operators, lessors and MROs appear to work in separate industries. Various initiatives are underway to improve understanding and therefore increase efficiency. Workshop participants will explore how maintenance providers and customers can educate each other about MRO practices and customer needs.
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| 5:00 p.m. | Registration Closes |
| Wednesday, September 23 | |
| 7:30 a.m. | Registration Opens |
| 8:30 a.m. – 8:45 a.m. | Welcome and Introductions Opening of the conference and an overview of coming challenges for the industry
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| 8:45 a.m. – 9:15 a.m. | Keynote Address
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| 9:15 a.m. – 9:30 a.m. | MRO Europe Awards
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| 9:30 a.m. - 10:30 a.m. | MRO Europe 10-Year Market Forecast & Key Trends
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| 10:30 a.m. | Exhibition Hall Opens |
| 10:30 a.m. – 11:00 a.m. | A year of upheavals in MRO markets How does the financial crisis impact MRO providers? And does this change their strategy. Does this concern developments in emerging markets? How do recent consolidations and acquisitions affect the positions of airline MRO providers? What's next for the industry?
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| 11:00 a.m. - 11:15 a.m. | Coffee Break |
| 11:20 a.m. – 12:20 p.m. | Breakout Sessions |
| C1 - Lowering fuel consumption: the challenge for MROs Fuel consumption has both economic and environmental advantages. Both operational and MRO practices can measurably contribute to savings. This session looks at case studies and measures the impacts of specific actions.
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| C2 - MRO Process Improvement: more necessary than ever For most of us, today's economic conditions are the most difficult we have encountered in our working lives. It’s harder to be profitable. Doing more with less is one of the few elements available to meet management expectations. Continuous Process Improvement and Lean are among the few ways to either cut resources and achieve the same results or accomplish more without an increase in expenditures. This session will provide case studies of CIP/Lean implementations, and their results.
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| 12:30 p.m. – 1:30 p.m. | |
| D1 - Update on PMA Parts in Europe Although the PMA parts industry is gaining maturity, acceptance and market share, particularly among the low-cost carriers, some issues remain unresolved. OEMs seem be gaining ground in efforts to hinder growth of PMA usage. At the same time the global economic upheaval is impacting the use of PMA parts in ways that might seem counter-intuitive.
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| D2 - Status Report on Safety Management Systems The fact that operators have their own individual SMSs places a heavy burden of integration on MROs. How well are they integrating the varied systems, parameters and masses of data? What progress is the industry making towards harmonization that would both decrease the workload, save resources and reinforce the end result of safety?
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| 1:30 p.m. | Conferences end for the day |
| 1:30 p.m. | Lunch available in Exhibition Hall |
| 4:30 p.m. | Reception in Exhibition Hall |
| 5:30 p.m. | Registration/Exhibition Hall closes |
| Thursday, September 24 | |
| 8:00 a.m. | Registration Opens |
| 9:00 - 9:15 a.m. | Welcome & Introductions
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| 9:15 a.m. – 9:45 a.m. | Keynote Address - Challenges Facing Europe's Airlines
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| 9:30 a.m. | Exhibition Hall Opens |
| 9:45 a.m. – 10:10 a.m. | Industry Insights: the OEM perspective
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| 10:10 a.m. - 10:55 | Airline Session: new pressures on the airlines and the changes that will affect MROs The economic crisis around the world adds a new dimension to changes that have been underway throughout this decade. Like everyone else, the drying up of the credit market has affected airlines and the entire industry. In this session airline leaders discuss what impact the crisis in having on their maintenance operations and how that translates to the world of the MROs.
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| 10:55 - 11:10 a.m. | Coffee Break |
| 11:10 a.m. – 12:00 p.m. | Breakout Sessions |
| E1 - Aging Aircraft: mature technology vs. environmental requirements Coping with the challenges of keeping older planes flying at reasonable cost from an MRO perspective while meeting environmental requirements represents a tricky balancing act. How do MROs enable airlines to optimize their fleet investments, while integrating increasingly stringent noise and pollution standards? Some MROs are parting out aircraft less than 20 years old. Does this represent a trend toward shorter lifecycles? This session explores ways to reconcile these often conflicting pressures.
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| E2- New challenges to workforce mobility The industry needs to move know-how where it is needed, since in many cases moving people is easier than moving equipment. The economic downturn has underlined the limitations of mobile goods and capital, while the workforce remains static. This session considers how different training qualifications may impose barriers to the flow of skills and personnel, and makes proposals to harmonize international qualifications.
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| 12:00 p.m. - 12:45 p.m. | Special Report - Short-Term Challenges: targeting recovery over the next eighteen months (General Session Quickfire Interview) The impact of the global economic downturn on the European MRO market has existential implications for MRO providers today. What major pitfalls must be avoided? What actions offer the best approach to weather the storm and prepare to embrace the recovery likely to point some time in 2010? This session focuses on the immediate and short term effects of the financial and economic crisis so far.
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| 12:45 p.m. | Drawing for Scale Model Aircraft |
| 1:00 p.m. | Conference Close
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| 1:00 p.m. | Lunch available in Exhibition Hall |
| 3:00 p.m. | Registration/Exhibition Hall Closes |






